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Mars Brand M&M’s Uses Social Media For Product Development

19/01/2013 By Krishna De Leave a Comment

Mars Brand M&M’s Uses Social Media For Product Development

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Are you using social media to help product innovations and developments?

Here is an example from Mars:

Vibrant Mix of New and Original Colors Now Available in New 8 oz. Package

HACKETTSTOWN, N.J., Dec. 6, 2012  /PRNewswire/ — M&M’S® have a colorful history that dates back more than 70 years. But never before have fans been given the opportunity to choose the specific color combination for mass produced packages of M&M’S – until now. Mars Chocolate North America announced today that a new limited-edition 8 oz. mix of M&M’S Milk Chocolate and Peanut pouches will hit stores later this month, featuring a never-before-seen blend of colors selected exclusively by fans.  

From December 2011 through January 2012, M&M’S Brand asked their community of more than 2.5 million Facebook fans to decide which combination of chocolate shell colors should be featured together in their new 8oz packages for a limited time. When the votes were tallied, the winning colors included three existing fan favorites – blue, red and green – as well as three new colors – purple, aqua and dark pink. The vibrant new M&M’S color mix will be featured in 8 oz. M&M’S Milk Chocolate and Peanut pouches, available in select stores later this month and nationwide next month.

“M&M’S fans have always been very passionate about the colors of our delicious chocolate candies,” said Roy Benin, Chief Consumer Officer, Mars Chocolate North America.  “This election year was the perfect opportunity to allow our fans to express their opinions about their favorite colors – and we are excited to create this new M&M’S color mix based on their response.  While the outcome provided an even split between traditional favorites and bold new options, we’re sure fans will have fun debating the choices with every bite.”

I could not find a press release on the Mars website but their corporate Twitter account does reference links to the coverage in the media – where they re-Tweeted links.

The winning colours were existing colours blue, red and green and new colours purple, aqua and dark pink.

If you want to learn more about how to become a social business integrating social technologies into your organisation to support your business growth Circle me on Google Plus.

Photocredit: Robobby


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Filed Under: Articles, Social Business Tagged With: Social Business, Social media

About Krishna De

Krishna De is a corporate communications strategist, speaker and educator and loves to share resources on content strategy, digital marketing, social media marketing, personal branding, online reputation and live video. Follow her on Twitter for communications and marketing news.

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