Krishna De: Insights From Ireland On Digital Marketing, Social Media And Entrepreneurship

Quick thoughts and tips about building visibility, buzz, reputation and profits - plus stuff that doesn't fit my blog

Dell Google+ hangout on the use of social media for customer services

Have you started to explore Google Plus pages for your business?

One of the elements of Google Plus is the opportunity for you to host online video conferences with others - this  feature is called hangouts.

This week some well known employees of Dell in the US hosted a Google Plus hangout  talking about the of social media by Dell for supporting their customers including the use of social media platforms across the globIn the event they also talk about the fact that they are not listening to Dell customers on a geographic basis - but by language.

Google-hangout-dell-krishna-de-google-training
You can watch the Dell Google Plus hangout with Richard Binhammer and Lionel Menchaca below.

If you are interested in learning more about Google Plus for lead generation rather than customer service then you can join me at an event I am delivering for the Sales Institute of Ireland on Wednesday 23 November 2011 in Dublin. And if you can not attend the live event you can join me on a live webinar - I will be posting details of the webinar on my Google Plus Page and over at Facebook later today.

 

 

Google Plus - now open to everyone - have you checked it out?

Google_plus_on_google-ie
So now anyone can sign up for Google+ - that's right you no longer need an invitation.

For the past 12 weeks Google have been trialing Google+.

They announced yesterday that they are now opening up the social network as a beta product and they introduced their 100th feature: open signups.

Now you can visit Google.com/+, join the project and connect with your network.

You will find all the details of the other new features released yesterday here on their blog.

The above image is a screen shot of Google.ie with the arrow pointing towards the Google+ network.

And if you are on Google Plus you can find me here - I'd be delighted to connect.

 

Google Plus - Insights from Joseph Smarr from Google interviewed at OSCON 2011

Interesting conversation about Google Plus including:

- the use of Google Plus for private sharing

- Google's suprise on how quickly the sosial network has scaled

- how the user interface encourages people to extend the use of the site

- the plans for developing a Google Plus API and the importance of maintaining authenticity of content shared.

The origins of circles on the Google Plus social network

The Real Life Social Network v2
View more documents from Paul Adams
And interesting presentation from Paul Adams that many people are citing shows the earlt stages of the Google Plus social network.
At the time paul worked for Google - he is currently employed at Facebook in the US - and interestingly he's Irish it seems from his LinkedIn profile.