FoxNews.com Politics Twitter feed get's hacked on the 4th July

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This is an unfortunate but timely story as I am preparing for a workshop next week about managing a crisis that could start through social media.

Yesterday FoxNews.com reported that their Fox News Politics Twitter account had been hacked:

FoxNews.com's Twitter feed for political news, FoxNewspolitics, was hacked early Monday morning.

Hackers sent out several malicious and false tweets claiming that President Obama had been assassinated. Those reports were incorrect, of course, and the president was spending the July 4 holiday with his family at the White House.

The tweets have been removed from the feed.

FoxNews.com alerted the U.S. Secret Service, which will investigate the hacking and do "appropriate follow up," spokesman George Ogilvie said. 

Jeff Misenti, vice president and general manager of Fox News Digital, said FoxNews.com was working with Twitter to address the situation as quickly as possible.

"We will be requesting a detailed investigation from Twitter about how this occurred, and measures to prevent future unauthorized access into FoxNews.com accounts," Misenti said.

FoxNews.com regrets any distress the false tweets may have created.


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Have you got a criis management plan in place in the event that your Twitter account was hacked? What actions would you take?

Bing incorporates know how of your Facebook Friends to help you make decisions online

Bing announced on 16 May 2011 that their research shows that nearly half of people say seeing their friends “likes” within search results could help them make better decisions.

They also commented that 90% of people seek advice from family and friends as part of the decision making process.

The comment that 80% of people will delay making a decision until they can get a friend’s 'stamp of approval'.

So now you can receive personalised search results based on the opinions of your friends by simply signing into Facebook.

New features make it easier to see what your Facebook friends “like” across the Web, incorporate the collective know-how of the Web into your search results, and begin adding a more conversational aspect to your searches.

Bing’s new features make it possible for people to make decisions with the help of their friends on Facebook.

Read more about this new development here: http://www.bing.com/community/site_blogs/b/search/archive/2011/05/16/news-ann...

If you want to control what people can see where you interacted here is how you can adjust your settings:

Google social search goes global

Google announced this week that social search results will be rolling out across the globe in the next week and available in 19 languages.

Social search results will be visible to you and only appear when you are logged into your Google Account. If you’re signed in, Google makes a best guess about whose public content you may want to see in your results, including people from your Google chat buddy list, your Google Contacts, the people you're following in Google Reader and Buzz, and the networks you’ve linked from your Google profile or Google Account.See the people who wil be included here in your Google Dashboard.

For public networks like Twitter, Google finds your friends and sees who they’re publicly connected to as well.

Find out more about Google social search here.

PRII Conference - Crisis Communication In A 24/7 World, 15 April 2011 Dublin

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If you are a PR professional or communications professional in Ireland then you will ot want to miss this event taking plave on Friday 15 April 2011 at the Chartered Accountants House, Pearse Street, Dublin 2.

The confernece is hosted by the PRII (I teach their Social Media Communications programme) and is chaired by George Hook, Broadcaster & Journalist.

Here are the case studies that will be covered:

Neil Chapmanformer Head of Communications, Global Refining & Marketing, BP
BP case study: The Deepwater Horizon disaster

Cathal O’Neill Chief Executive, Risk Management International
He will cover how organisations classify risks and how they can ensure they are adequately prepared to respond effectively to a crisis

Elma Peters Corporate Communications Director, Western Europe & Russia, GE
GE case study: the Amplification Room, a tool that has since become central to all its communication efforts.

Bernard Harbor Head of Communications, IMPACT
How unions are they balancing the internal PR challenge

Padraig Slattery Managing Director, Slattery Communications
Case study: An insider’s unique view of the Toyota Recall

Panel discussion: Joanne RichardsonDiarmaid FerriterEoghan O’Neachtain and Nóirín Hegarty
How to salvage the reputation of Ireland Inc

Tom Murphy Director of Communications, Corporate Citizenship, Microsoft Corporation
Global within seconds: Impact of social media on crisis communication and reputation (Tom will be connecting by Skype for the conference).

FOLLOW THE TWITTER HASHTAG

The Twitter hashtag for the conference is #prii11

BOOK YOUR PLACE

You can book your place at the conference online here.

The adoption of enterpise social networks and social media monitoring by US IT companies

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How is your IT company monitoring the social web?

That is the question that US company Information Week Analytics asked in their research report 'Socially Challenged? Make Your Enterprise Social Networking Efforts Pay Off'.

Here is a summary of the report:

- 56% reported using search alerts such as Google Alerts

- 16% use an outside vendor

- 15% use a speciality application such as Radian6

- 40% did not know how they monitored the social web for comments about their business or brand.

The chart above covers the types of comments the comapnies surveyed have a formal process of handling.

Of the companies that replied to the survey nearly 90% of stated that they have some sort of social networking in place, yet attempts to get employees to blog, use wikis, participate in discussion forums or take advantage of full-scale enterprise social networks largely fail - the report comments that it was due to a lack of single sign-on, integration with e-mail, tracking of user activity.

The survey reports on the adoption of enterprise social networks also and comments that:

- The most used function of enterprise social networking is the online directory with Facebook-style profiles (22% of survey respondents report heavy use), followed by team or company wikis (13%), company discussion forums (7%) and internal blogs (5%)

- One-third of companies surveyed don't provide employees with single sign-on to their internal systems

- 39% of respondent don't offer any type of e-mail integration with their internal social networks

- Only 8% of companies approach their social networking initiatives with a coordinated team from multiple disciples; most efforts are led by marketing

- Microsoft's SharePoint is the leading enterprise social networking system, with 71% of the market; Google's sites and IBM's Lotus are the only other platforms with a sizeable base.

Read a summary of the report here: http://www.valleynewslive.com/Global/story.asp?S=13814554

Access the full report here: http://analytics.informationweek.com/abstract/10/4754/Messaging-Collaboration...

Manage your online reputation within Wordpress with the Viperchill.com free plugin

To download the plugin, simply click on this link. For now you can only install the plugin by uploading the folder to your server via FTP but I will be adding it to the Wordpress Plugin depository shortly. Once you have extracted the folder from the .zip file, simply upload it to the plugins folder on your server:

wp-content/plugins/

It’s important that you upload the actual folder, and not just the files. Your folder structure should look like this:

wp-content/plugins/reputation-management/

Once you have uploaded the folder simply go to the Plugins area in your Wordpress Dashboard and activate Reputation Management for Wordpress.

Managing your online reputation is becoming increasingly important. If you are someone who spends a lot of time using Wordpress you might be interested in this new plugin.

Please note I have not tried it myself.

Find more instructions over at: http://www.viperchill.com/reputation-management-wordpress