Looking for ways to add a contact form to your Facebook Page but don;t have a web developer to help you implement your iFrames tab?
Here are two free solutions to explore:
What other tools do you recommend for easily adding a contact form to your Facebook Page?
If you are in a sales role in Ireland then have you checked out the National Sales Forum from hosted by the Sunday Business Post on the 10 May in Croke Park. The event will be covering the folowing three themes:
I am delighted to have been asked to speak and will be addressing the fact that word of mouth referrals are no longer sufficient for us to win in an increasingly competitive marketplace. I will be covering:
The event is being chaired by Anton Savage, Managing Director of The Communications Clinic and the agenda is as follows:
9.00 - Jerry Kennelly of Tweak.com and will be discussing segregating prospects, focussing on the low hanging fruit, Understanding the customer’s needs better than any competitor, creating a unique, customised long term value proposition for long term value and using channel sales to create scale fast.
Find out more about the 2nd National Sales Forum online here and if you book your ticket make sure that you say hello at the event won't you?
While early bird pricing has already closed, the Sunday Business Post conference team have advised that if you mention you saw the details of the conference on my site then you can still avail of the early bird price of €99 - book your place direct through Miriam McEvitt on mmcevitt@sbpost.ie or on 01 602 6000. This offer closes on Thursday 28 April 2011.
To celebrate International Community Managemer Appreciation Day Edelman currated feedback from community managers with their tips for effective community management. You can also access information about the attributes and capabilitities of community managers here.
One of the current exciting developments in the area of social media is that of social CRM - where organisations are really embedding social media as part of their customer service programmes.
I am delighted to have been invited to speak at a breakfast meeting on 22 April hosted by gem - one of one of Europe's largest leading independent providers of outsourced multi lingual, multi channel customer contact solutions.
Here are the details of the event:
Date: Thursday 22 April 2010
Time: 7.30am-10am
Location: The Glencree Suite, Fitzwilliam Hall, Fitzwilliam Place, Dublin 2
Speakers: Play.com (a UK online entertainment retailer), gem and me!
Register for the event online: http://www.the-gem.com/events/gemevents.aspx
Are you starting to explore the integration of social media in your customer relationship management processes?
What other organisations are you aware of that are at the leading edge of social CRM?