Twitter announces a button to report abusive users

Twitter announces a button to report abusive users

In the recent days there have been a number of articles in the UK about the issue of abuse on Twitter. Twitter announced that it will be introducing a button for reporting abusive comments. The Telegraph reports: The social networking site’s move came as a female MP called in police over rape threats she received via Twitter and detectives continued to … [Read more...]

The Top 10 Countries With The Highest Number Of Twitter Users

The Top 10 Countries With The Highest Number Of Twitter Users

Which are the countries in the world that use Twitter the most? Beevolve have recently analysed 36 million Twitter profiles and have the answer for us. You might be suprised to find that Ireland is in that top ranking. I reached out to Beevolve for some further data on the Irish data and they advised me that the Irish Twitter population is slightly … [Read more...]

Twitter Notifications To Your Email Inbox – a new feature this week

Email is not dead - so says Twitter! This week Twitter have announced that they will be sending users a weekly email digest delivered to your inbox which will summarise the most relevant Tweets and stories shared by the people you’re connected to on Twitter. I've just checked my Twitter account today and noticed that the setting to receive the weekly … [Read more...]

DellSMBNews share tips for connecting to small businesses using social media

Are you looking to connect with small businesses using social media? In a Twitter chat that took place on 28 February 2012, Dell shared their tips for what they have learnt when connecting to small businesses using social media. I have curated the tips I think you will find the most interesting and helpful here or view the slide show … [Read more...]

Social customer service – the case of Easyjet, the guide dog and Twitter

Are your customers reaching out to you on Twitter for support? This is an example of how someone having a poor experience of your brand, product or service can lead them to Tweet a message which then can result in coverage in traditional media. Of specific note - if you have a presence on social media then even if you had not planned to manage customer … [Read more...]