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Ireland Zeitgeist Consumer Index From Cloud90 and Amarach Research

08/11/2013 By Krishna De Leave a Comment

Ireland Zeitgeist Consumer Index From Cloud90 and Amarach Research

Almost a year ago I was invited by Nicola Byrne of 11890 the Irish based directory enquiries service to learn about a new service they were looking to offer. The premise for the new service offering was based on the fact that organisations need to be able to respond to customer service enquiries on social media platforms outside of 'standard' office hours. … [Read more...]

Filed Under: Articles, Ireland, Social Customer Service, Social Media Research, Twitter Tagged With: #zindex, Amarach Research, Cloud90, Social customer support, Social listening, Zeitgeist Consumer Index

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As a brand journalist, digital marketing and social media speaker, strategist, educator and mentor, I write about the latest digital marketing trends and provide tutorials and resources to help you integrate digital technologies into your marketing, social selling, crisis management and employee engagement communications

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